Buy Auto Parts Online
The two real fears about buying parts online are getting the wrong part and paying money and never seeing the goods. Here is how each one is handled.
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Why not just go to the market
To learn prices at a market you walk from shop to shop — and by the last one you no longer remember what the first quoted. In an online catalogue the shops selling the same part sit in one list, side by side.
The second difference: at a market the outcome of haggling depends on who you happen to talk to. In a catalogue the price is written and it is the same for everyone.
Steps of a purchase
- Find the part — by name, by category, or by part / OEM number. The last is the most precise.
- Check fitment — the product page has a "Fits" section. If unsure, message the shop in chat.
- Look at the shop — rating, reviews, location and opening hours are on its page.
- Place the order — give an address, and the delivery price is calculated.
- Pay — card or cash. With a card the money sits on the platform account.
Where your money sits
This is the central question of online buying, and the answer is specific: card payments go to the platform account, not to the seller's card. The seller's card number is never shown to a buyer.
The money reaches the seller only after delivery. If the order is cancelled or never arrives, it comes back to you. Money transferred straight to a seller could not be recovered, which is why this ordering is not a formality — it is the protection itself.
Registration — phone only
An account is opened with a phone number: an SMS code goes to your `+998...` number. There is no email and no Google sign-in — a phone is needed anyway, since the courier will call.
Registration is free and there is no subscription.
If something goes wrong
Full procedure: Returns and refunds.
- The part does not fit — returnable within 14 days if unused and not installed.
- The part is faulty — returnable regardless of the deadline.
- You installed it and it did not fit — not returnable. Which is why checking comes BEFORE installation.
- The order never arrived — the money is on the platform and comes back to you.
New in the catalogue
Timing belt kit — Nexia
TransmissionTiming belt kit — Nexia
Engine partsShock absorber (front) — Matiz
Cooling systemWater pump — Lacetti
Engine partsEngine oil 5W-40 (4 L) — synthetic
ElectricalSpark plug set (4 pcs) — Spark
ElectricalBattery 60Ah — universal
Brake systemBrake disc — Cobalt
Frequently asked questions
- Is buying auto parts online safe?
- When you pay by card the money goes to the platform account rather than to the seller, and reaches them only after delivery. If the order is not delivered or is cancelled, the money is returned. The seller's card number is never shown to the buyer.
- How do I know the part fits my car?
- The most precise route is the catalogue (OEM) number from the old part. Then the VIN, then model + year + engine size. The product page has a "Fits" list and you can confirm with the shop in chat.
- Is online more expensive than the market?
- The shop sets its own price. The price in the catalogue is final: the platform's commission is already inside it and nothing hidden is added on top. Delivery is shown separately.
- Can I order without registering?
- No — an account is needed to track the order and contact the shop. Registration takes a minute: a phone number and an SMS code, free of charge.
- Can I pay cash?
- Yes, cash to the courier is available. But paying by card protects the buyer better: with cash the money never passes through the platform and the refund mechanism does not apply.
- Several shops sell the same part — which do I choose?
- Beyond price, look at two things: the shop rating and its location. A closer shop delivers cheaper and faster, because the delivery price depends on distance.